Writing Access Emails that Get Read and Responded to by your HCPs

Tuesday 23rd September 2025 13:00 - 14:00 (BST)


Unlock the Secrets to Email Engagement with Proven Strategies


Masterclass Details:

Are you a Life Science Industry professional, struggling to connect with time-poor doctors, NHS decision-makers, and healthcare stakeholders? If your emails are met with silence then this 60-minute masterclass is designed specifically for you.

Whether you’re emailing a GP, an hospital consultant, or an ICB lead this practical masterclass will equip you with the tools to transform your emails from overlooked to impactful.

Join Customer Access expert, Ian Chamberlain to learn how to craft messages that not only get opened but also elicit positive responses, leading to meaningful conversations.

Whether you’re new to the industry or simply want to sharpen your email game, Ian will guide you through the essentials of writing attention-grabbing emails without sounding pushy or generic. You will walk away with fresh ideas, real-world examples, and ready-to-use tips you can apply today.

Key Learning Objectives:

  • How to plan and structure a high-impact message in under 10 minutes
  • What UK healthcare customers really want to see in your emails
  • Common mistakes that make recipients hit “delete”
  • Tips for writing clearly, quickly, and with purpose — even if writing isn’t your thing
  • Smart follow-up strategies that feel helpful, not pushy
  • Why your emails aren’t getting replies — and how to fix that

 

  • Date and time

    23rd Sep 2025 13:00 – 14:00 (BST)

Testimonials

Logo of Louise Rudd, Senior Medical Science Liaison
Louise Rudd, Senior Medical Science Liaison

Novartis UK

“The MSLA is a priceless resource for all MSLs and aspiring MSLs. The content of the webinars has been incredibly well thought out, it’s relevant, stimulating and you get this all for free!

I’m proud to be a part of the community and I have met some amazing people that have helped me grow as an MSL.”

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Danny Burney, Field Medical Lead

Bristol-Myers Squibb

“Being part of the MSLA has given me a real sense of connection with peers who understand the challenges and opportunities of medical leadership and MSL roles alike.

The open exchange of ideas, expert insights and supportive community have all been incredibly valuable -it’s an inclusive community space that genuinely helps you grow, stay inspired, and enhance your impact within Medical Affairs.”

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Stuart Hill, Medical Director

Merck Group

“Membership of the MSL Association gives everyone who is an MSL or an aspiring MSL, access to an invaluable series of resources that can really enhance your knowledge, skills and development to the next level, to allow you to be the best that you can be. It is a must for everyone.”

Logo of Vanesa Salazar, Researcher & Aspiring MSL
Vanesa Salazar, Researcher & Aspiring MSL

The University of Edinburgh

“Being part of the MSLA has been incredibly valuable in my transition from academic research to Medical Affairs. Through the masterclasses, networking and mentoring opportunities, I’ve gained a clearer understanding of the MSL role and the skills needed to succeed.

The MSLA has also helped me stay up to date with the latest trends and challenges in the field as the role keeps evolving.

Lastly, through MSLA I could connect with professionals from different seniority levels and diverse backgrounds that inspired me and supported me during this journey.”

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