Webinar 3: MSL Field-craft
About this event:
MSL Field-craft: How to be successful in the field – Wed 3rd Oct at 4pm*
Target audience: MSLs who want to review techniques and best practices used to be highly efficient and effective in the field.
Format: 1 hour live, interactive discussion, using GoToMeeting. Maximum attendance of 10-12.
Learning objectives: Course attendees will be able to –
i.Identify relevant principles and practices as they apply to working in the field
ii.Review best practice pre, during & post customer interaction
iii.Recognise how to create the best possible customer experience
Pre-requisites: Attendees must be active MSLA members
* If you cannot attend this time, please let us know (firstname.lastname@example.org) and we will invite you to the next session