Webinar 3: MSL Field-craft

Sorry, the event sold out.

About this event:

This is a FREE event offered by the MSLA for members only. Webinar details / dial-in will be sent to you closer to the meeting date

MSL Field-craft: How to be successful in the field – Wed 3rd Oct at 4pm*

Target audience: MSLs who want to review techniques and best practices used to be highly efficient and effective in the field.

Format: 1 hour live, interactive discussion, using GoToMeeting. Maximum attendance of 10-12.

Learning objectives: Course attendees will be able to –

i.Identify relevant principles and practices as they apply to working in the field

ii.Review best practice pre, during & post customer interaction

iii.Recognise how to create the best possible customer experience

Pre-requisites: Attendees must be active MSLA members

 

* If you cannot attend this time, please let us know (info@msla.org.uk) and we will invite you to the next session