Webinar 2, 2019: MSL Field-craft: How to be successful in the field – Mon. 1  July 12:00–13:00

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About this event:

This is a FREE event offered by the MSLA for members only. Webinar details / dial-in will be sent to you closer to the meeting date. Please ensure you specify the email address at which you want to be contacted.

Webinar 2, 2019: MSL Field-craft: How to be successful in the field – Monday 1  July 12:00–13:00*

Target audience: MSLs who want to review techniques and best practices used to be highly efficient and effective in the field.

Format: 1 hour live, interactive discussion, using ‘GoToMeeting’.

Maximum attendance: 10-12.

Learning objectives: Course attendees will be able to –

    1. Identify relevant principles and practices as they apply to working in the field
    2. Review best practice pre, during & post customer interaction
    3. Recognise how to create the best possible customer experience

Pre-requisites: Attendees must be active MSLA members

*If you cannot attend this time, please let us know and we will invite you to the next session

This is a FREE event offered by the MSLA for members only.

Webinar details / dial-in will be sent to you closer to the meeting date. Please ensure you specify the email address at which you want to be contacted.