MSLA Webinar Series: MSL Field-craft: How to be Successful in the Field
About this event:
Webinar 2, 2019: MSL Field-craft: How to be successful in the field – Monday 1 July 12:00–13:00*
Target audience: MSLs who want to review techniques and best practices used to be highly efficient and effective in the field.
Format: 1 hour live, interactive discussion, using ‘GoToMeeting’.
Maximum attendance: 10-12.
Learning objectives: Course attendees will be able to –
- Identify relevant principles and practices as they apply to working in the field
- Review best practice pre, during & post customer interaction
- Recognise how to create the best possible customer experience
Pre-requisites: Attendees must be active MSLA members
*If you cannot attend this time, please let us know and we will invite you to the next session
This is a FREE event offered by the MSLA for members only.
Webinar details / dial-in will be sent to you closer to the meeting date. Please ensure you specify the email address at which you want to be contacted.