MSLA Webinar Series: MSL Field-craft: How to be Successful in the Field

About this event:

This is a FREE event offered by the MSLA for members only. Webinar details / dial-in will be sent to you closer to the meeting date. Please ensure you specify the email address at which you want to be contacted.

If you are not yet an MSLA member, please consider joining for this and other MSLA members only benefits. You can join here

Target audience:

New/inexperienced MSLs who want to review techniques and best practices to be highly efficient and effective in the field.


1 ¼ hours live, interactive discussion, using Microsoft Teams. Maximum attendance of 10-12.

Learning objectives:

  • Identify relevant principles and practices as they apply to working in the field
  • Manage your time and your priorities
  • Review best practice pre, during & post customer interaction
  • Recognise how to create the best possible customer experience


Attendees must be active MSLA members

NB If you cannot attend this time, please let us know and we will invite you to the next session